Strategy & Operations Coordinator

Philadelphia, PA
Full Time
Mid Level

Location: Philadelphia, PA (in-person)

Reports to: Senior Vice President, Strategy & Operations


About CCS

CCS Fundraising is an international strategic fundraising firm that partners with nonprofits for transformational change. For 75 years, CCS has empowered many of the world’s greatest organizations across sectors to advance some of the most important causes in history. We plan, manage, and implement programs and initiatives that achieve fundraising goals and mission impact. CCS provides tailored support to more than 500 nonprofit organizations annually. Headquartered in New York, the firm has over 500 professionals and 18 offices around the world. Our people are our greatest strength. At CCS, you will join a diverse team of smart, passionate, and resourceful professionals who are driven by purpose and committed to performance.


Job Description

CCS Fundraising is seeking a self-motivated, reliable, and detail-oriented Strategy & Operations Coordinator to help support our Philadelphia-based leadership team. The Strategy & Operations Coordinator will manage the day-to-day operations of the office, maintain one to three executive calendars, coordinate travel, process expenses, manage vendor relationships, and offer additional support to the strategy & operations team. The ideal candidate is a highly resourceful professional, who can manage a heavy workload and prioritize tasks in a fast-paced, deadline-driven corporate environment. This is an excellent opportunity to build a career in a mission-driven, growing company with competitive compensation and benefits.


  • Manage day-to-day operations of the office, including taking calls, interfacing with clients and CCS personnel, responding to emails, coordinating office security access, meeting requests and deliveries, and maintaining vendor relationships, technology, equipment, and supplies
  • Provide executive support; areas of focus include:
    • Maintaining the complex calendars of one to three executive team members – interfacing with internal/external audiences, managing and prioritizing requests, responding to emails, preparing/gathering all documents necessary for meetings, and coordinating meeting logistics
    • Making travel and hotel reservations; including tracking airline credits and rewards programs
    • Preparing timely expense reports and reimbursement requests
    • Logging executive time
    • Participating in regular strategy & operations meetings to provide insight on schedules and support the facilitation of next steps
  • Coordinate and support meeting and event planning for internal and external audiences
  • Support the execution of regional marketing and recruitment initiatives
  • Upload and track key documents and information in company-wide databases
  • Format, edit, and enhance documents
  • Collaborate with team members on special projects
  • Develop and sustain a level of professionalism and confidentiality, among staff and clientele, consistent with the firm’s mission and values
  • Perform administrative tasks as required, including copying, scanning, binding, errands, filing and any other general office tasks
  • Additional duties as assigned



  • Prior experience providing executive support as an assistant, executive assistant, office manager, operations, or marketing assistant/associate or in business development or similarly focused position
  • Proficient with MS Word, PowerPoint, Excel, Outlook, and Zoom (all are required) with the ability to become familiar with firm-wide specific programs and software
  • Excellent written and oral communication skills
  • High attention to detail
  • Deadline-oriented
  • Strong organizational, project management, and problem-solving skills
  • Ability to multitask effectively
  • Self-starter able to drive activity in a fast-paced environment
  • Friendly and professional demeanor
  • Bachelor’s degree required, Master’s degree a plus
  • Experience with NetSuite or CRM/databases, Marketo, Canva, Qualtrics, and/or Concur a plus

CCS offers a competitive benefits package and is an Equal Opportunity Employer


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