Senior Director, Business Intelligence
Location: New York or Chicago (Hybrid Opportunity)
Reports to: Chief Project Officer
Department: Business Strategy
Type: Full Time
Min. Experience: Mid-Level
This position is not eligible for employer visa sponsorship.
ABOUT CCS FUNDRAISING
CCS Fundraising is an international strategic fundraising firm that partners with nonprofits for transformational change. For seven decades, CCS has empowered many of the world’s greatest organizations across sectors to advance some of the most important causes in history. We plan, manage, and implement programs and initiatives that achieve fundraising goals and mission impact.
CCS provides tailored support to more than 400 nonprofit organizations annually. Headquartered in New York, the firm has over 400 professionals and 14 offices throughout the United States and Europe. Our people are our greatest strength. At CCS, you will join a diverse team of smart, passionate, and resourceful professionals who are driven by purpose and committed to performance.
UNDERSTANDING THE ROLE
CCS Fundraising is seeking a strategic, entrepreneurial, and analytical mind to partner in the development of CCS’s business strategy team. Specifically, this leader will focus on business intelligence and defining the strategies, resourcing, supporting systems, and governing practices necessary to best position data as an asset to overall business strategy.
KEY RESPONSIBILITIES
CCS is looking for a leader to build a high functioning business intelligence function and address opportunities within data collection and reporting. A series of priorities have been identified, and the Senior Director, Business Intelligence will also be empowered to add to, adjust, and prioritize items on this list. Target projects include:
- Identifying and deploying reporting strategies to help leadership evaluate CCS sector, service line, and geography business trends – with a focus on establishing ongoing insights to guide marketing and other business strategies
- Investigating and developing a scalable approach to expanded client data collection, analysis, and strategic deployment – prioritizing both overall initiative strategy and necessary supporting technology platforms
- Optimizing the ideal structure for our firm-wide CRM system and leading in the implementation of resulting solutions
- Running point on ongoing reporting related to CCS’s strategic plan – including determining any needs for data and information warehousing
ABOUT THE POSITION
This role presents an opportunity to build a new team, elevate business systems approaches, and support overall department strategy. Additional planned members of this team will include one or more Business Intelligence Analysts to support ongoing reporting and research. Following the successful navigation of the near-term priorities listed, this leader will be asked to:
- Provide ongoing management to the Business Intelligence Team
- Produce ongoing and ad hoc reporting and dashboarding for a variety of business areas and spanning a wide array of metrics, KPIs, and OKRs
- Design and execute a robust yearly-analysis of overall business activity, in partnership with CCS’s Financial Planning and Analysis team
- Continuously seek to enhance and optimize technology platforms in partnership with CCS’s IT vendor
- Lead in establishing data tracking and data-entry protocols for related areas of analysis and reporting
- Monitor firm-wide compliance with existing and new requirements and drive solutions, as necessary
- Develop and execute an ongoing approach for top competitor analysis
- Serve as a regular thought partner to corporate and regional business teams on data reporting, analysis, and systems needs
- Liaise with CCS’s IT team on ongoing reporting needs and requests as well as related business systems priorities
- Collaborate with CCS Learning leaders to turn insights gathered into executive training curriculum
- Staff CCS’s Innovation Committee and Elevate Collective to support the identification and evaluation of new business opportunities
QUALIFICATIONS
The ideal candidate is highly resourceful, professional, and capable of prioritizing tasks in a fast-paced, deadline-oriented corporate environment. Additional requirements include:
- Bachelor’s degree in business intelligence, analytics, data science or related field (Master’s degree a plus)
- Minimum of 5-7 years of related experience, with a preference for previous work in Business Intelligence and/or as a Business Analyst
- Analytical mindset, with experience in data analysis, system design, and business reporting
- Ability to communicate clearly, concisely, and effectively
- Experience collaborating with a diverse set of leaders and developing unifying solutions
- Action-oriented work style able to balance strategy development with execution
- Entrepreneurial nature excited by the prospect of building a department and team
- Passion for philanthropy and serving the nonprofit sector
- Experience with NetSuite preferred
- Experience with Power BI or related system preferred
CCS offers competitive benefits, a dynamic training program, resources, career advancement, mentoring, and networking opportunities. We are an Equal Opportunity Employer and strongly encourage a diverse pool of candidates to apply.
SALARY RANGE: $100,000 - $125,000
Exact salary varies within salary range based on years of relevant experience and education